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Guests are expected to obey all state and local laws governing the purchase, possession, and consumption of alcohol. Upon arriving at an entrance, please ask a Safety Ambassador for assistance.

Wheelchairs - Enterprise Center provides wheelchair escorts for guests with limited mobility from any Enterprise Center entrance to the guest’s seating location.

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Social Story and KultureCity All-Inclusive App - Download the KultureCity All-Inclusive App to get your social story to help you further with your visit to Enterprise Center: Weighted Lap Pads - Weighted lap pads are also available upon request (at no cost by leaving an ID) at our Guest Experience Center, located across from Portal 19. Sensory Bags - Sensory bags containing special KCVIP badges, fidget tools, noise canceling headphones and other resources are available for checkout (at no cost by leaving an ID) at our Guest Experience Center, located across from Portal 19. We strive to raise awareness of the needs and challenges faced by individuals with sensory processing disorders by supplying our Team Members with continuous training and by offering the resources and accommodations below to our guests. Our objective is to provide an inclusive and seamless experience for all guests for all events including those with sensory needs. Louis Blues and Enterprise Center have partnered with KultureCity to improve our ability to assist and accommodate guests with sensory needs. For more information about participating events and to reserve a spot, please visit or call 61. Due to limited availability, this service is only available by reserving a spot in advance.

Audio Description Services - Enterprise Center partners with MindsEye to provide audio description for select shows and events for our guests who are visually impaired.

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Devices are handed out on a first come, first serve basis and are provided free of charge.

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Guests wishing to check out a device must leave a driver’s license or credit card, upon the return of the device in the same condition, the collateral will be returned.

Assisted Listening Devices - Assisted Listening Devices are available from the Guest Experience Center located on the Plaza concourse at Portal 18.

Please click here for more information about Enterprise Center facilities and services for guests with disabilities or other special needs. If you find that you require special assistance during an event, please consult the nearest Enterprise Center Guest Experience Ambassador. The cost of a BSP Membership purchase will not count towards any promotion.All of us at Enterprise Center look forward to making every visit to Enterprise Center a pleasant and enjoyable one. Note: Promotions and discounts will not be applied to the cost of the BSP Membership.

Please visit one of our stores to purchase the Platinum Backstage Pass Platinum Backstage Pass - 1 year membership.Visit additional details regarding the Backstage Pass VIP member benefits. Customer must call to cancel 1-87 and can cancel at any time.

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Backstage Pass VIP - is a 1 month free trial with $11.99 billed directly to credit card on file after the trial period.

There are two types of the Backstage Pass program:

Additional membership benefits, included only with a Backstage Pass VIP membership are available within 2-3 days of purchase. Customers get an immediate 10% discount on their in store purchases. A Backstage Pass can be purchased and activated at any FYE retail location, or on-line. Backstage Pass is a rewards program which provides members with certain benefits.